Training & Technical Support

Eos Group's trainers and dedicated support representatives have decades of experience providing exceptional services to our clients. Whether our implementation team has handed off system support and maintenance to our support team and account manager, or we are supporting our products, Eos realizes the importance of keeping your system operational.

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Eos Group provides technical support for its own products as part of the end user license agreement (EULA). See the software license terms for more information. Eos Group represents many products as a reseller and technical support is provided directly by those solution providers as part of their active service plans. On a case-by-case basis, Eos clients may opt for a direct support agreement between themselves and Eos Group for those products. These types of agreements are preferred when Eos has provided comprehensive implementation services and there is a high degree of familiarity of personnel, content, the deployed environment, and/or processes.